Take an ignored comment back
POST/api/comments/:comment/unarchive
The inverse of archive, which shipped without one. Ignoring is the fastest decision in the triage list and therefore the one most often made wrongly; the comment stayed visible under "Ignored" with nothing an agent could do to it. Restores to replied when the comment was already answered (replied_at set) and to open otherwise, so a taken-back comment is not pushed into the needs-reply queue a second time. A no-op on anything that is not archived.
Request
Responses
- 200
- 401
- 403
- 404
The comment, back in the queue.
Not authenticated. code: account_disabled means the member's seat was deactivated in this workspace: the session is over even though the token was not revoked (clients sign out and clean up).
Authenticated but not allowed.
Resource not found (or not visible to the current tenant).