Take an offered call back
DELETE/api/calls/:callId/transfer
"Vazgeç, müşteriye dön" — the offering agent withdraws the transfer (SES-1 F4). The one settle path that also LIFTS the park, because it is the one where the agent is asking for their customer back — and only when the transfer is what raised it. A hold the agent placed themselves stays theirs to lift.
If the bridge cannot be reached to resume, the transfer is still cancelled and the customer is still hearing music: the agent presses Resume, which is the button they would have pressed anyway.
Request
Responses
- 200
- 401
- 403
- 404
- 409
The transfer is withdrawn.
Not authenticated. code: account_disabled means the member's seat was deactivated in this workspace: the session is over even though the token was not revoked (clients sign out and clean up).
The call is held by another agent.
Resource not found (or not visible to the current tenant).
transfer_not_pending — the offer is already settled.