Set whether a live customer call may ring the authenticated agent
PUT/api/me/availability
Sets the acting agent's CALL availability (SES-1 F2). Deliberately not
part of PUT /me or PUT /me/presence: an agent changes it between
calls from a control in the app chrome, and "taking new chats" and "may
be interrupted by a phone call" are different answers.
Only available agents are ring targets. Being mid-call is computed
from live call sessions, not from this field. Nothing is broadcast — a
ringing call reads availability at ring time, so there is no roster
state to keep in sync.
Request
Responses
- 200
- 401
- 422
The updated user.
Not authenticated. code: account_disabled means the member's seat was deactivated in this workspace: the session is over even though the token was not revoked (clients sign out and clean up).
The request failed validation.