Get started

Welcome to ConnectWiz — a multi-tenant customer communication and CRM platform. This guide walks you through everything you can do as an administrator or agent, screen by screen.

What ConnectWiz is

ConnectWiz lets your team talk to your customers across channels from a single inbox, organise contacts, and (in later releases) automate replies with AI. Each organisation gets its own isolated workspace.

Your first 5 minutes

1. Create a workspace. Sign up to create your organisation and its first administrator account in one step. See Creating an account and signing in.
2. Verify your email. Open the verification email and confirm your address.
3. Sign in to the admin panel. The panel runs in your browser. See Signing in to the admin panel.
4. Pick your language. English and Turkish are available and remembered per account. See Localization.

Where to go next

• New to the product? Read Concepts to learn the core ideas (workspaces, contacts, conversations, agents).
• Building an integration? Head to the Developer overview and the API reference.

Documentation status

ConnectWiz v2 is under active development (Faz 0). Pages marked draft describe the contracted behavior; the corresponding screens ship as each phase lands.