Update a conversation

PATCH 
/api/conversations/:conversationId

Change status, assignment, department, title or rating. A status change must be a legal lifecycle transition (e.g. trash may only return to open); an illegal transition is rejected with 422 and the error is attached to the status field. Changing assigned_user_id or department_id requires the assign capability (supervisor / admin).

Request

Responses

200

Updated conversation.

401

Not authenticated. code: account_disabled means the member's seat was deactivated in this workspace: the session is over even though the token was not revoked (clients sign out and clean up).

404

Resource not found (or not visible to the current tenant).

409

Somebody else changed the owner between the moment the caller looked and the write (doc 64 §8). Carries the CURRENT owner so the screen can say who won.

422

The request failed validation.